Privacy Policy

1. Who We Are

Powerful IT Systems, LLC ("we," "us," or "our") is a managed IT services provider headquartered at W242N5656 Peppertree Dr W, Sussex, WI 53089. We serve businesses across the Milwaukee metro area and greater Wisconsin.

If you have questions about this policy, contact us at [email protected] or call (262) 912-6404.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, business name, email address, and phone number submitted through our contact form, referral form, or cost estimator.
• Business information — number of workstations, servers, and locations entered into our cost estimator.
• Communications — the content of messages or inquiries you send us.

We also collect limited technical data automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This is standard web server logging used to operate and improve the site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you quotes, proposals, and follow-up communications
• Process referral submissions and contact referred parties on your behalf
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Referral Submissions

When you submit a referral through our referral form, you are providing us with contact information for a third party. By submitting a referral, you confirm that you have the permission of the referred person to share their contact information with us and for us to reach out to them.

We will only use referred party information to reach out about IT services. We will not enroll referred contacts in any marketing lists without their explicit consent.

5. Email Communications

When you submit a form on our website, you may receive transactional emails related to your inquiry (such as a confirmation or follow-up). These are not marketing emails — they are direct responses to your request.

If you become a client, we may send you occasional service-related communications. You can opt out at any time by contacting us at [email protected].

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Form submissions are transmitted over encrypted HTTPS connections.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies

Our website uses only essential cookies necessary for the site to function. We do not currently use tracking cookies, analytics cookies, or advertising cookies. If this changes, we will update this policy accordingly.

8. Third-Party Services

Our website may embed content from third-party providers, currently including:

• Google Maps — embedded maps may be subject to Google's Privacy Policy at policies.google.com/privacy.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies.

9. Data Retention

We retain contact and inquiry information for as long as necessary to respond to your request and for a reasonable period afterward in case you follow up. If you become a client, we retain your records for the duration of our relationship and as required by law.

To request deletion of your information, contact us at [email protected].

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, contact us at [email protected].

Wisconsin residents may have additional rights under Wisconsin state law. We will respond to verified requests within a reasonable timeframe.

11. Children's Privacy

Our website and services are directed to businesses and business professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: